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Shipping information and payments

Shipping information

We deliver parcels all around the world via DHL.

DHL - Delivery time of DHL Express to EU countries usually takes 1-2 working days, to countries outside the EU 2-6 days. The size of shipping costs depends on the type of shipment, total weight and destination. To calculate shipping costs, add items to the shopping cart..

Please add the goods to the cart and see the price for the transport which depends on the weight, size and type of the goods.

DPD - Delivery time: 2-4 working days, depending on the distance from the destination. If we receive the order by 12 noon, your goods will be shipped the same day, but no later than the following day.

Payments

PayPal

If you have chosen PayPal payment we send the goods on the day of payment arriving in our account.

Credit card payment

Credit card on Blackcomb-shop is really worth

Reasons?

• safe and comfortable shopping
• you do not have to pay in cash when accepting delivery of a shipped order

It is safe to pay by credit card

When accepting credit cards we use 3D-Secure solution – the most modern application of card associations MasterCard and Visa that enables safe credit card payment on the internet. You enter the data of your credit card directly to the bank; nobody of our employees has the access to your credit card data. Data transfer is carried out via safe protocol HTTPS, which encodes the information.

Which cards do we accept?

• VISA Electron
• VISA
• Maestro (under the condition that the bank of its issue entered this card in the 3D-Secure system)
• MasterCard

How do you pay?

If you decide to pay by credit card for your chosen goods/service, choose a type of your credit card. You will be then directed to our processing bank – you will be asked there to enter the card data: credit card number, credit card expiration date and CVV2/CVC2 – the last three-digit number printed on the signature strip of your credit card.

The information is entered directly to the payment page of the processing bank that provides insoluble encoded data transfer and the bank notifies us only of the result of authorization and the execution of order may be carried out then. You will get informed via your e-mail on the result of transaction.

Presence of logos Verified by Visa of card association Visa and MasterCard Secure Code of card association MasterCard provides secure payment on our e-shop.

If the bank does not confirm the payment by your credit card , this may happen because of:

• credit card data have not been entered correctly
• you do not have enough funds in the account or you have already exhaust the limit for online transactions
• your credit card does not support making and receiving online payments - get informed at your bank in this case

Credit card payment is really worth

We accept VISA, VISA Electron, MasterCard and Maestro credit cards. Issuing banks enable the use of embossed (relief) cards. Using VISA Electron and Maestro electronic credit cards is possible only if your issuing bank supports it. The banks also offer so called virtual cards designed for making and receiving online payments.

GET INFORMED AT YOUR BANK ABOUT THE POSSIBLITY OF MAKING ONLINE PAYMENTS BY YOUR CREDIT CARD.