By visiting website, you agree that the laws of the Czech Republic, without regard to principles of conflict of laws, will govern these "Terms & Conditions" and any dispute of any sort that might arise between you and Blackcomb-shop.eu.
These General Terms and Conditions (further only „GTC“) govern the legal relationship originating from purchase contract between RM Corporation s.r.o., ID 26876957, based in Třinec - Oldřichovice 738, ZIP 739 61, registered in the Commercial Register maintained by the Regional Court in Ostrava, section C, entry no. 51004, operating the websites www.blackcomb-shop.eu as seller (further only „Seller“) and the other party as buyer (further only „Buyer“).
By sending the order the Buyer confirms that s/he is familiar with GTC and Claim Conditions and agrees expressly to them in the wording valid and in effect at the time the order is sent.
The Buyer receives link to GTC including Claim Conditions in order confirmation attachment to e-mail address listed as a contact whereas the tax document with basic contract information is sent as soon as the order is shipped (electronic VAT invoice) or delivered among with the order delivery (printed VAT invoice). The Seller guarantees that the sent link is working permanently and referring to GTC and Claim Conditions in effect at the time of sale.
Notice before concluding the contract
The Seller declares as follows:
a) Telecommunication costs are not higher than the standard rate (e.g. internet connection or phone call is rated according to terms of Your operator; the Seller doesn't charge extra fee, this isn't applied to contractual delivery).
b) The Seller may require a payment for ordered goods before the purchase contract is concluded and goods are passed to the Buyer's hands.
c) The Seller doesn't conclude contracts with repetitive taxable supplies.
d) The prices of the goods and services displayed on websites operated by the Seller are inclusive of VAT and inclusive of all by law defined fee, however delivery costs vary according to the selected type, carrier and method of payment.
e) The Buyer has the right to withdraw from the contract (unless otherwise stated below) within fourteen days from the delivery of goods by letter sent by the Buyer to address of the Seller's headquarters above. We recommend using a standard form for withdrawal.
f) In case of a withdrawal, the Buyer will bear the cost of returning the goods, and in the case of a distance contract (e. g. via the Internet), the cost of returning the goods if, given their nature, the goods cannot be returned by ordinary mail.
g) The concluded contract or the tax document is stored for five years in the Seller's electronic archives. Registered users of the Seller's sites can see their ordering history on their accounts.
h) Complaints can be sent to the Seller via listed contacts or the Buyer can ask state supervisor for assistance.
i) These items cannot be sent outside the EU: Burton, Anon.
Rightful Online Order Process at www.blackcomb-shop.eu
1. CUSTOMER REGISTRATION
Enter all required contact information for valid registration (name and surname, address, delivery address, e-mail and telephone number) and password that serves to re-login to Your account. All the assigned information is stored in account profile and can be reedited at any time.
For ordering and purchasing, registration is not required, nevertheless there are following advantages for every registered customer available:
2. SHOPPING CART
To purchase products advertised for sale on a website www.blackcomb-shop.eu, the Buyer shall click on “Order Item” button and then follow the onscreen instructions. Detailed view of selected product enables to choose size and/or colour variation. Submitting the "Order item" button adds the product to the basket automatically. Added products with prices and total price for the order are viewed in basket where You can edit quantity of selected goods, too. Particular items can be removed from the list easily by clicking "x" button. At this stage it is enabled to apply discounts and vouchers.
When in basket, You can shop more in catalog by clicking "Continue shopping" or proceed to the next step of creating of the order by clicking "Proceed to checkout" and "Shipping options".
3. DELIVERY AND PAYMEN
To complete the order successfully, select preferred Payment method and Delivery type in the next step. Then proceed to the last step by clicking "Continue". All payments done by the Buyer before conclusion of the purchase contract are considered as down payments. All down payments will be considered as the payment of the purchase price at the moment of conclusion of the purchase contract.
4. DATA CHECKING AND ORDER SUBMITTING
After checking the purchase information You need to move on to final review by clicking on button "Continue". Check all the data of Your order including ordered items and delivery address. In this step it is possible to write a note to the order. Finally send the order to the Seller for processing by clicking "Place order". The Seller is not liable for any errors in data transmission.
5. ORDER CONFIRMATION
Receipt of the order and information that the order is being processed shall be confirmed by the Seller via informative e-mail immediately sent on by the Buyer filled e-mail address. In attachment of the confirmation there is a link to the current GTC and Claim Conditions. All orders placed by the Buyer are subject to acceptance by the Seller. The order may be cancelled:
(i) without any compensation (already received payments will be refunded) in case of (technical) error causing wrongly displayed prices; or
(ii) the ordered item is not in stock, in this case the Buyer is asked if it would like to wait for the item or to cancel the order (in such case, all payments already done by the Buyer will be refunded with undue delay).
The order placed by the Buyer is accepted and the purchase contract between the Buyer and the Seller is concluded when the Seller dispatches the ordered goods for delivery to the Buyer. The Buyer is informed about the acceptance of the order, conclusion of the purchase contract and about the shipping of goods via e-mail sent on the e-mail address filled in the order by the Buyer. If not stated otherwise, the concluded contract (including agreed price) can be changed or cancelled only under an agreement of the parties or for legal reasons.
Contractual relationship and any ambiguities arising from the contract shall be resolved exclusively by the Czech law by the competent courts of the Czech Republic.
The contract is archived by the Seller at least for five years from the conclusion, but not longer than by the laws, for its successful fulfillment. The contract is not available to third, uninvolved parties. Information how to proceed to conclusion of a contract technically is evident from the GTC where the process is clearly described.
The contract is archived by the Seller at least for five years from the conclusion, but not longer than by the laws, for its successful fulfillment. The contract is not available to third, uninvolved parties. Information how to proceed to conclusion of a contract technically is evident from the GTC where the process is clearly described.
By concluding the contract, the Seller declares to deliver the goods which are the subject of purchase, in favor of the Buyer and to allow him to acquire title to the goods. The Buyer declares to accept the goods and to pay the purchase price to the Seller.
The Seller retains title to the goods until the payment of the purchase price is made according to the conctract, and therefore the Buyer becomes the owner only when and precisely in the moment the full payment of the purchase price is made.
The Seller delivers the goods and related documents to the Buyer and enables to acquire the title in accordance with the contract.
The Seller accomplishes his duty to deliver the goods to the Buyer by allowing the Buyer to dispose of the goods at the place of delivery which he notifies him of in time.
If the Seller is to dispatch the goods, the goods are deemed delivered to the Buyer upon the handover by the carrier.
The Seller delivers the goods in contracted quantity, quality and specification. The goods are to be packed at the handover.
The goods are considered defected when missing declared characteristics as described above. The goods are considered defected when delivered in different quantity than ordered.
The right of the Buyer arising from a defective performance is established by a defect which goods have upon the passage of the risk of damage to the Buyer, even if it reveals later.
The Buyer inspects quality and quantity of the purchased goods as soon as possible from transfer of the risk of damage to goods. Risk of damage to goods is passed on the Buyer by accepting the delivery of the goods from carrier.
Damage to goods incurred after risk of damage has been passed doesn't affect the Buyer's obligation to pay the purchase price, unless the damage was caused by breach of the Seller's obligations.
The Seller has the right to sell the goods to other party when the Buyer delays in acceptance of the goods upon prior notice, after the Buyer has been provided with reasonable time for acceptance. The same applies when the Buyer delays in payment which implies the delivery.
The Seller guarantees to the Buyer the goods are not defected at delivery. Mainly, the Seller guarantees to the Buyer, that the time the delivery is made,
a) goods has the contracted characteristics. In case no characteristics were contracted, goods are to have characteristics as described by Seller or as could be expected having regard to the nature of the goods and based on advertising provided by the Seller,
b) goods fits the purpose of its use the Seller advertises or the purpose of the usual use of that type of goods,
c) goods is delivered in ordered quality, measure or weight, and
d) goods meets the requirements of current law.
In case there is a defect on goods within six months from acceptance of the delivery, it shall be deemed that the goods were defective at the moment of receipt from the carrier.
The Buyer is entitled to exercise the right from liability for defects which occur to consumer goods within twenty-four month period from acceptance of the delivery with exception for:
a) goods sold for a lower price for which the lower price was stipulated
b) wear and tear of the goods caused by its usual use,
c) defects corresponding to the level of use or the wear and tear that the goods showed upon its takeover by the Buyer when concerning used goods, or
d) cases where it follows from the nature of goods.
The Buyer is not entitled to the right arising from defective performance if the Buyer had been acquainted about the defect before the acceptance of the delivery, or in case the Buyer has caused the defect.
If goods have a defect which creates an obligation for the Seller, and it is goods sold for a lower price or used goods, the Buyer has the right to a reasonable price reduction instead of the right to have the thing replaced.
Fundamental Breach of Purchase Contract
The first eventuality is the goods are defected and the defect can be considered as fundamental breach of contract. Fundamental breach of contract is defined as situation when beyond any doubt the Buyer has no interest in such performance, for instance the Buyer left a note saying he needed to receive goods until given date, otherwise he was not interested in the goods.
In such case the Buyer is entitled to:
a) have the defect removed by having a new defect-free goods or a missing goods supplied, unless it is disproportionate to the nature of the defect, but where the defect only concerns a component part of the thing, the Buyer may only request a replacement of that component part; if it is impossible, he may withdraw from the contract. If, however, it is disproportionate to the nature of the defect, in particular where the defect can be removed without undue delay, the Buyer has the right to have the defect removed gratuitously;
b) the removal of the defect by having the goods repaired;
c) a reasonable reduction of the purchase price; or
d) withdraw from the contract.
The Buyer shall notify the Seller of the right he has chosen upon the notification of the defect or without undue delay thereafter. The Buyer may not change the choice made without the consent of the Seller; this does not apply if the Buyer requested the repair of a defect which proves to be irreparable. If the Seller fails to remove the defects within a reasonable time limit or if he notifies the Buyer that he will not remove the defects, the Buyer may, instead of having the defects removed, request a reasonable reduction of the purchase price or withdraw from the contract. If the Buyer fails to make his choice of right in time, he has the rights as in case of non-fundamental breach of contract – see below.
The Buyer also has the right to a reasonable price reduction where the Seller cannot supply to him a new defect-free goods, replace a component part of the goods or repair it, as well as where the Seller fails to provide for a remedy within a reasonable time or where such a remedy would cause substantial difficulties to the Buyer.
Non-Fundamental Breach of Purchase Contract
If the goods is defective and the defect constitutes a non-fundamental breach of contract, the Buyer has the right to have the defects removed, or to a reasonable reduction of the purchase price.
Until the Buyer asserts his right to a reduction of the purchase price or withdraws from the contract, the Seller may supply what is missing or remove a legal defect. The Seller may remove other defects by repairing the thing or supplying new goods.
If the Seller fails to remove a defect of goods in time or refuses to remove the defect, the Buyer may request a reduction of the purchase price or withdraw from the contract. The Buyer may not change his choice without the consent of the Seller.
Even where a defect is removable, the Buyer is entitled to have new goods supplied or a component part replaced if he cannot use the goods properly due to the repeated occurrence of the defect after a repair or due to a larger number of defects. In this case, the Buyer shall also have the right to withdraw from the contract.
When the new goods are supplied, the Buyer shall return the originally supplied goods to the Seller at the Seller’s expense.
The Buyer has to notify the defect without undue delay after he could have discovered it during a timely inspection and by exercising adequate care. If he does not, and there is a legal dispute, a court shall not grant the Buyer the right arising from a defective performance. In case of a latent defect, the same applies if the defect was not notified without undue delay after the Buyer could have discovered it by exercising due care, but no later than two years after the delivery of the goods.
By a quality guarantee, the Seller undertakes that goods will be fit for use for the usual purpose for a certain period or that the goods will retain the usual properties. Specification of a guarantee period or the “use by” date of the goods on the packaging or in advertising has the same effect. A guarantee may also be provided for an individual component part of the goods.
The guarantee period commences upon the delivery of the goods to the Buyer; if the goods was dispatched according to the contract, it commences when the goods is delivered and accepted by the Buyer. The Buyer does not have the right arising from guarantee if the defect was caused by an external event after the risk of damage to the goods passed to the Buyer.
When You find out the ordered and delivered goods is too small, big or not meeting Your wishes, You can withdraw or ask for exchange without giving a motive. You can withdraw from the contract within 14 days from the day after delivery of goods, it only is needed to send the withdrawal in this period.
We recommend proceed as follows:
The money refund is transferred to the Buyer the same way as it was initially sent to the Seller.
Claim notes and goods are to be sent to the Seller's residence, i.e.: RM Corporation s.r.o., (Complaints Department), Oldřichovice 738, 739 61 Třinec, Czech Republic, contact: email@example.com, tel: +420 552 302 510 or +420 776 333 233.
Returned goods we accept need to be sent in original and not damaged packaging, if possible. Goods should not bear signs of use (undamaged), should be complete (warranty card, instructions for use if included). Money refund for returned goods includes our shipping costs, i. e. costs for parcel that has been sent to You. We don't return shipping costs for parcels sent back by customer. In any case, we do not accept the goods returns for cash on delivery! The first goods replacement is free of charges! This means, You pay only shipping costs for sending back and You do not pay costs for shipment of the goods replacement to You again.
You can keep any gifts received with the original parcel even in case of withdrawal or goods exchange. For more details about Your rights, see below, section Detailed instructions.
The Buyer can withdraw from the contract within fourteen days. This period starts from the day of delivery of the goods.
The Seller accepts withdrawals made by filling in and sending sample form for withdrawal in writing to the Seller's headquarters.
If the Buyer withdraws from the contract, he shall, without undue delay and no later than fourteen days after the withdrawal, dispatch or hand over to the Seller the goods received from the Seller, at the Buyer's cost.
The goods should be returned completed, with the entire documentation, undamaged, clean, if possible with original wrappings, in the state and value the goods were delivered to the Buyer.
The Buyer is liable to the Seller only for the reduction in the value of goods caused by the handling of the goods in a manner other than that which is necessary with regard to its nature and properties.
If the Buyer withdraws from the contract, the Seller shall return to him all funds received from him under the contract in the same manner, without delay, but no later than within fourteen days from the date of withdrawal. If the Buyer has chosen a supply method other than the cheapest supply method offered by the Seller, the Seller shall return to the Buyer costs of supply in the amount corresponding to the cheapest supply method offered. If the original delivery to the Buyer was free of charge, the Seller doesn't return any costs of supply to the Buyer.
If the Buyer withdraws from the contract, the Seller is obliged to return the funds received from him only after the Buyer has handed over the goods to the Seller or proved to him that the goods were dispatched to the Seller.
Withdrawal in other cases:
The Buyer may not withdraw from the contract or demand the supply of new goods if he cannot return the goods in the same condition in which he received it. This does not apply if:
a) there has been a change in its condition as a result of inspection to discover a defect of the goods,
b) the Buyer used the goods before the discovery of a defect,
c) the Buyer did not cause the impossibility to return the goods in the same condition by an act or omission, or
d) the Buyer sold the goods before the discovery of the defect, consumed it or altered the goods during its normal use; if it occurred only partially, the Buyer shall return to the Seller everything he still can and shall compensate the Seller in the amount of the benefit he enjoyed as a result of the use of the goods.
If the Buyer fails to notify the defect of goods in time, he shall lose the right to withdraw from the contract.
Claim Conditions are an integral part of the General Terms and Conditions and describe how to proceed for complaints about goods purchased from the Seller.
The Buyer is entitled to become acquainted with the Claim Conditions and the General Terms and Conditions (further only „GTC“) before ordering any goods.
The Buyer agrees with the Claim Conditions by concluding a purchase contract and takeover of goods from the Seller.
Definitions of any terms contained in these Claim Conditions take precedence over definitions contained in the GTC. If any term is not defined in these Claim Conditions, its meaning is understood as defined in the GTC. If any term is not defined in these Claim Conditions or in the GTC, its meaning is understood as used in legislation.
To each purchased item the Seller issues document of purchase (invoice or receipt - further only guarantee statement) which serves as warranty proof (guarantee statement) and contains all the by the law set data to claim a complaint (in particular product name, guarantee period, purchase price, quantity, serial number).
Upon the Buyer's request the Seller provides guarantee in writing (guarantee statement). The guarantee statement contains business name of the Seller, the company identification number and address of residency. By default, however, the Seller issues document of purchase of goods containing the above information instead of guarantee statement, unless prevented by the nature of the thing.
If needed with regard to provided guarantee, the Seller shall, in an understandable manner, explain in the guarantee statement the content of provided guarantee, indicate its extent, conditions, guarantee period as well as the manner in which the rights arising from the liability can be asserted. In the guarantee statement, the Seller shall also state that by provision of guarantee, other rights of the Buyer related to the purchase of the thing are not affected.
Length of Quality Guarantee
The guarantee period commences upon the day of takeover by the Buyer, i.e. upon the day stated in guarantee statement or document of purchase, in principle.
Upon selling of consumer goods, the statutory guarantee period lasts for 24 months, unless longer period is provided by a special legislation. An exception may apply to goods sold for reduced price (damaged, used, incomplete goods etc. – such information is always listed at product description – if missing, goods are considered new, undamaged and complete). In the case of used goods, the Seller is not liable for defects corresponding to the extent of use of the thing or its wear and tear upon takeover by the Buyer, and rights arising from defective performance are extinguished if not asserted within 12 months from the date of takeover by the Buyer. This period shall be declared by the Seller in document of purchase and in appropriate prominence also in product description and in order confirmation. Quality guarantee for goods sold for lower price because of damage or incompleteness does not apply to defects for which the lower price was stipulated.
Guarantee period is extended by the period of claim processing. Rights form defective performance that include guarantee period, are extinguished if not asserted during guarantee period.
Quality Guarantee Conditions
The Buyer is recommended to check along with the carrier status of the consignment (number of packages, integrity of the tape, undamaged box) according to the delivery sheet. The Buyer is entitled to refuse to accept the delivery which is not consistent with the purchase contract for incompleteness of shipment or damaged package. If the Buyer takes over damaged delivery from the carrier, it is necessary to describe the damage in the carrier's handover protocol.
The place for making a claim is the headquarters of the Seller - RM Corporation s.r.o., (Complaints Department), Oldřichovice 738, 739 61 Třinec, Czech republic, email: firstname.lastname@example.org, tel: +420 552 302 510 or +420 776 333 233. At this address, the Buyer can make a claim or complaint by post mail, not in person. The Buyer can claim the goods at the Seller's store he's bought the goods, as well (for quicker settlement of a claim, we recommend the above mentioned address).
The Buyer can send the claimed goods to the headquarters of the Seller by delivery service. The claimed goods should be properly secured against damaging during transport, the parcel should be visibly marked as "CLAIM" and contain: claimed goods (including all the accessories), we recommend to enclose a copy of purchase document, a detailed description of the defect and sufficient contact details of the Buyer (mainly return address and telephone number), ideally on standard complaint form. Without the above information, it is impossible to identify the origin of goods and defect of goods.
The Buyer shall prove the validity of the guarantee by enclosing of the purchase document, moreover if the goods were claimed in the past, the Buyer shall enclose the proof of claim.
a) mechanical damage of goods,
b) damage caused by using of goods in conditions that do not correspond to temperature, dust, moisture, chemical and mechanical influences of environment directly determined by the Seller or producer,
c) damage caused by neglected treatment or malpractice,
d) damage caused by excessive load or use inconsistent with the terms stated in the documentation or general principles,
e) damage caused by natural forces or force majeure.
The limitations above do not apply in case that the characteristics of goods which do not correspond to the above listed terms, were between the Buyer and the Seller expressly agreed, stipulated, or by the Seller declared, or are expectable due to advertising or usual manners of use.
The claimed goods shall be tested only for defects stated by the Buyer (in claim form with enclosed description of the defects). We recommend a written form of the description.
The Seller is entitled to refuse acceptance of a claim in case that claimed goods and/or their accessories are contaminated or do not meet basic requirements for hygienically safe delivery of goods to the complaint procedure, unless the contamination is customary.
Claims are reviewed by the Seller immediately, in complicated cases within three working days. This period doesn't include time appropriate to the type of products or services required for expert assessment of the defect. Claim settlement including removing a defect shall be carried out by the Seller without undue delay, within 30 days from the date of the claim. The 30 days period can be extended with the consent of the Buyer after he's made the claim – such extension may not be indefinite or excessively long. After this period, it is considered that the thing was defected and the Buyer has the same rights as in case of irremovable defect.
The Seller shall issue to the Buyer written confirmation evidencing date the claim was made, its contents, required method of claim handling, and the confirmation is sent by e-mail immediately after receipt of the claim (in the case of personal complaint the confirmation is handed over promptly); hereafter confirmation of the date and method of claim handling including confirmation of repair and duration of claim procedure, eventually reasoning for dismissal of the claim.
The Buyer has the right to compensation of necessary expenses (namely shipping cost paid for shipment of claimed goods) arising due to asserting the authorized rights from defective performance (we recommend to request within 30 days after claim settlement – statutory period remains unaffected) and spent actually and efficiently. In case of withdrawal from the contract because of defective goods the consumer has the right to compensation of withdrawal costs.
Guarantee period shall be extended by the duration of procedure of authorized claim. Guarantee period shall not be extended by the duration of procedure of unauthorized claim. If the claim is settled during the statutory guarantee period by exchange of goods for new ones, the new guarantee period shall start again from the date of claim settlement. Duration of claim procedure starts on the day following the day the claim was made and ends on the day of settlement of the claim, i. e. the day the Buyer is obliged to collect claimed goods. The customer is informed about the claim settlement by e-mail which he stated at purchase.
The Seller notifies the Buyer by phone, SMS or e-mail about settling the claim. If the goods were sent by delivery service after the settlement, the goods will be sent to the Buyer's address automatically.
In case of failure to collect claimed goods within one month after the claim should be settled, and if settled later, within one month after the notification on its settlement (i. e. normally within 60 days of making the claim), the Seller is entitled to charge a storage fee when dispensing claimed goods.
To collect the claimed goods after claim settlement, the Buyer is obliged to submit document under which goods was claimed and prove his or her identity with his or her identity card or valid passport.
Furthermore, the Seller informs the Buyer that if a dispute arises between the Buyer and the Seller from a purchase contract or service contract that cannot be settled by agreement, the Buyer may submit a proposal for out-of-court settlement of such dispute to a designated non-judicial consumer disputes settlement body, which is:
Česká obchodní inspekce Ústřední inspektorát-oddělení ADR Štěpánská 15 120 00 Praha 2 Email: email@example.com Web: adr.coi.cz
The Buyer may also use the Online Dispute Resolution platform which was set up by the European Commission at http://ec.europa.eu/odr.
All the prices are contractual. Prices are final, i.e. including VAT and any other taxes and fees that are inevitable to pay by the Buyer to acquire the goods. This does not apply to any shipment costs, cash on delivery costs and costs for means of distance communication. Special prices are valid until stocks are exhausted as number of pieces is displayed, or for specified time period. Standard price means final price recommended by the manufacturer/supplier.
There are always current prices in on-line eshop Blackcomb-shop. We do our best to always display valid prices, however, a technical error may accidentally occur, and goods may be incorrectly priced. In such cases, we will not be obliged to conclude purchase contract and deliver goods at the incorrect price (as described in point 2.5.).
Prices in the order
The Buyer shall receive the valid product price at the time of ordering. The price is listed in the order form as well as in each order confirmation.
Orders can be placed in the following ways through electronic commerce of the Seller (further only „e-shop“).
Orders can be placed via electronic commerce of the Seller (further only „e-shop“).
The Seller reserves the right to change discounts in case the discounts were miscalculated in the ordering pricing system. The Buyer must be informed by the Seller about any changes in the amount of discounts before the Buyer's order is executed.
We deliver parcels all around the world via DHL.
DHL - Delivery time of DHL Express to EU countries usually takes 1-2 working days, to countries outside the EU 2-6 days. The size of shipping costs depends on the type of shipment, total weight and destination. To calculate shipping costs, add items to the shopping cart.
Please add the goods to the cart and see the price for the transport which depends on the weight, size and type of the goods.
DPD - Delivery time: 2-4 working days, depending on the distance from the destination. If we receive the order by 12 noon, your goods will be shipped the same day, but no later than the following day.
For countries outside the EU there may be taxes and fees or other charges that you may be liable for. Please check with your local customs office before the order is placed as these charges vary from country to country and we do not have a control over these charges. We have provided an idea of the duty threshold on our website but this is for guidance only and may change at any time.
If local import and custom charges are refused or not paid by you, then the item could be returned to us or possibly even destroyed. If your order is not returned to us we may not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned products minus any costs incurred in returning them to us.
If you choose the bank transfer payment, we will send the parcel on the day of your payment receipt at our account.
OUR BANK DETAILS:
Slovenská sporitelňa, a.s.
Bank account No:000000-0313892978/0900
Bank address: Slovenská sporitelňa, a.s., Tomášikova 48, 832 37 Bratislava, Slovakia
If choose PayPal payment, we will send the parcel on the day of your payment receipt at our account.
Credit card payment on Blackcomb-shop is really worth
Is it safe to pay by credit card?
Yes, it is. We use 3D-Secure solution for the credit cards payments – the latest application of card associations MasterCard and Visa allowing secure credit card payments on the Internet. Your credit card data are submitted directly to the bank and therefore none of our staff who is involved in the order process can access your credit card data. All card data is transferred and encrypted via secure protocol HTTPS.
Which cards do we accept?
Some banks also offer specific virtual cards for online payments purposes.
How to pay with the credit card?
If you decide to pay by credit card for your ordered items, choose a type of your credit card. You will be then redirected to our processing bank form and you will be asked to enter your credit card data: credit card number, credit card expiration date and CVV2/CVC2 – the last three-digit number printed on the signature strip of your credit card.
The information is entered directly to the payment portal of the processing bank that provides insoluble encoded data transfer. The bank then reveals only the result of authorization to us in order to excute your order. Your credit card may not be misused by any entity you buy the goods from and free transfer of unprotected data via the public computer network may not occur. You will be informed of the transaction result via your e-mail .
The display of logos Verified by Visa of card association Visa and MasterCard Secure Code of card association MasterCard guarantee secure payment on our e-shop.
If the bank does not confirm your credit card payment, this may be result of the following:
ASK YOUR BANK ABOUT THE POSSIBLITY OF ONLINE PAYMENTS WITH YOUR CREDIT CARD PRIOR TO SUBMITTING YOUR ORDER.
If you are a holder of valid ISIC, ITIC, IYTC or EURO<26 card, we can offer you 12% discount.
The discounts can be applied under the following conditions:
The above mentioned discounts will not apply to orders for any cameras from our offer.
The Seller reserves the right to change the amount of the discount in case of miscalculation of the discount by the ordering system. Any change to the discount must be communicated by the Seller to Buyer before the purchase contract is concluded.
These General Terms and Conditions including all the annexes are valid and effective from the 1st February 2018 and cancel the previous version of GTC including all the annexes and they are available at the headquarters and premises of the Seller or accessible on www.blackcomb-shop.eu electronically.
Electronic records of sales
According to the law on the registration of revenues is the seller is obliged to issue a receipt to the buyer. He is also obliged to register received Revenues from online tax administrator; in case of a technical then failure within 48 hours.
The Company RM Corporation s.r.o. reserves the right to change the General Terms and Conditions without prior notice. Legal enforceability of discounts is excluded.